Last updated: March 13, 2026
Berry Bliss is committed to operating in full compliance with Google Ads policies, Google Business policies, and all applicable consumer protection laws. These Terms and Conditions govern your use of our website and services.
Acceptance of Terms
By accessing, browsing, or using this website (berrybliss.com), placing an order, or using our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.
These terms apply to all users, including browsers, customers, merchants, vendors, and contributors of content. We reserve the right to refuse service to anyone for any reason at any time.
Definitions
- "Berry Bliss," "we," "us," or "our" refers to Berry Bliss LLC and its affiliates
- "You," "your," or "customer" refers to the individual or entity using our services
- "Products" refers to all berry gift boxes, fresh berries, and related items offered for sale
- "Services" includes our website, ordering system, delivery services, and customer support
- "Agreement" refers to these Terms and Conditions as updated from time to time
Eligibility and Account Requirements
To use our services, you must:
- Be at least 18 years old or have parental consent
- Have the legal capacity to enter into binding contracts
- Provide accurate, current, and complete information when creating an account
- Maintain and update your account information as needed
- Be responsible for all activity under your account
- Keep your login credentials secure and confidential
You are prohibited from creating multiple accounts or using our services if you have been previously suspended or banned.
Product Information and Accuracy
We strive to provide accurate, complete, and up-to-date product information, including:
- Product descriptions, specifications, and ingredients
- Pricing, availability, and shipping information
- Nutritional information and allergen details
- Images and visual representations
However, we cannot guarantee that all information is completely accurate, complete, or error-free due to:
- Natural variations in agricultural products
- Seasonal changes and availability fluctuations
- Supplier updates and specification changes
- Technical limitations and human error
All products are subject to availability. We reserve the right to discontinue products, modify specifications, or correct pricing errors at any time without prior notice.
Ordering Process and Acceptance
When you place an order through our website:
- Your order constitutes an offer to purchase products
- We send an order confirmation email, but this does not guarantee acceptance
- Order acceptance occurs when we ship your products or send shipping confirmation
- We reserve the right to refuse, cancel, or modify any order for any reason, including:
- Product unavailability or quality concerns
- Pricing or product information errors
- Shipping restrictions or delivery limitations
- Suspected fraudulent or suspicious activity
- Violation of these terms or our policies
If we cancel your order after payment, we will provide a full refund within 5-7 business days.
Pricing and Payment Terms
Pricing:
- All prices are displayed in US Dollars (USD)
- Prices include product cost but exclude applicable taxes and shipping fees
- Prices are subject to change without notice due to market conditions
- Any promotional pricing or discounts are subject to specific terms and limitations
- We reserve the right to correct pricing errors, even after order confirmation
Payment:
- Payment is required in full at the time of order
- We accept major credit cards, debit cards, and other payment methods as displayed
- All payments are processed through secure, PCI DSS compliant payment processors
- You authorize us to charge your payment method for all applicable fees
- You are responsible for all applicable taxes, duties, and fees
Shipping and Delivery
Shipping Areas: We currently ship to addresses within the United States. Some remote areas may have shipping restrictions.
Delivery Timeframes:
- Estimated delivery times are provided at checkout
- Delivery times are estimates only and not guaranteed
- Processing time typically takes 1-2 business days
- Shipping time varies based on destination and method selected
Shipping Responsibility:
- You must provide accurate and complete shipping information
- We are not responsible for delays caused by incorrect addresses
- Risk of loss transfers to you upon delivery or carrier pickup
- We maintain temperature-controlled shipping for product freshness
Delivery Issues: We are not liable for delays caused by weather conditions, carrier issues, natural disasters, government actions, or other circumstances beyond our reasonable control.
Returns, Refunds, and Satisfaction Guarantee
Due to the perishable nature of our fresh berry products, we maintain specific return and refund policies:
Satisfaction Guarantee:
- We guarantee the freshness and quality of our products upon delivery
- If you are not completely satisfied, contact us within 24 hours of delivery
- We will work with you to resolve any quality concerns promptly
Eligible Returns:
- Products damaged during shipping
- Products that arrive spoiled or of poor quality
- Wrong items delivered due to our error
- Products that do not match the description due to our error
Return Process:
- Contact customer service within 24 hours of delivery
- Provide photos of the product condition if requested
- Return authorization will be provided for eligible returns
- Refunds or replacements will be processed within 5-7 business days
Non-Returnable Items: Products that have been consumed, improperly stored, or damaged due to customer negligence are not eligible for return.
Prohibited Uses and User Conduct
You agree not to use our website or services to:
- Violate any applicable laws, regulations, or third-party rights
- Engage in fraudulent, misleading, or deceptive practices
- Attempt to interfere with website security or functionality
- Upload malicious code, viruses, or harmful content
- Harvest or collect user information without consent
- Impersonate others or provide false information
- Engage in spam, unsolicited communications, or harassment
- Use automated systems to access or use our services
- Resell products for commercial purposes without authorization
Intellectual Property Rights
All content on our website, including text, graphics, logos, images, videos, and software, is owned by Berry Bliss or our licensors and is protected by:
- Copyright, trademark, and other intellectual property laws
- Trade secret and proprietary rights
- International intellectual property treaties
You may not reproduce, distribute, modify, or create derivative works without our express written permission. Limited use is permitted for personal, non-commercial purposes only.
Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, which is incorporated into these terms by reference, explains:
- What information we collect and how we use it
- How we protect and secure your data
- Your rights regarding your personal information
- Our compliance with applicable privacy laws
By using our services, you consent to the collection and use of information as described in our Privacy Policy.
Disclaimers and Warranties
Service Availability: Our website and services are provided "as is" and "as available." We do not guarantee continuous, uninterrupted, or error-free operation.
Product Warranties: We warrant that our products will be fresh and of merchantable quality upon delivery when stored and handled according to our instructions. This warranty is limited to replacement or refund as described in our return policy.
Disclaimer of Warranties: To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by applicable law:
- Berry Bliss shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim
- We are not responsible for damages resulting from your use or inability to use our services
- These limitations apply regardless of the theory of liability (contract, tort, negligence, etc.)
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless Berry Bliss, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:
- Your use of our website or services
- Your violation of these terms or applicable laws
- Your infringement of third-party rights
- Any content you submit or transmit through our services
Force Majeure
We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to:
- Natural disasters, weather conditions, or acts of God
- War, terrorism, civil unrest, or government actions
- Labor strikes, supplier failures, or transportation disruptions
- Internet outages, cyber attacks, or technical failures
- Pandemic, epidemic, or public health emergencies
Governing Law and Dispute Resolution
Governing Law: These terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
Jurisdiction: Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the state and federal courts located in California.
Dispute Resolution: Before filing any legal action, you agree to attempt to resolve disputes through good faith negotiations. If resolution cannot be reached, disputes may be subject to binding arbitration as permitted by law.
Google Ads and Business Policy Compliance
Berry Bliss operates in strict compliance with Google Ads policies and Google Business policies, including:
- Accurate representation of products, services, and business practices
- Transparent pricing, terms, and conditions
- Proper disclosure of material information to customers
- Adherence to prohibited content and practice guidelines
- Compliance with local and international advertising standards
- Respect for user privacy and data protection requirements
Modifications to Terms
We reserve the right to modify, update, or replace these Terms and Conditions at any time. Changes may be made to:
- Comply with legal requirements or regulatory changes
- Reflect changes in our business practices or services
- Improve clarity or address ambiguities
- Enhance customer protection or rights
Material changes will be communicated through email notification or prominent website posting. Continued use of our services after changes constitutes acceptance of the modified terms.
Severability and Entire Agreement
If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. These Terms and Conditions, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Berry Bliss.
Contact Information
For questions, concerns, or disputes regarding these Terms and Conditions, please contact us:
- Email: support@berryboxx.shop
- Phone: (361) 749-0822
- Mail: Berry Bliss Legal Department, 130 E Avenue G, Port Aransas, Texas 78373
- Business Hours: Monday - Friday: 9:00 AM - 6:00 PM CST
We are committed to addressing your concerns promptly and maintaining transparent business practices in compliance with all applicable policies and regulations.